Texaco

After he figured out I hadn't tried to steal from the store he moved onto the way he was saying things, like he refused to hear himself pronounce two of the same word differently and demanded a symbolic submission toward him based on "the fact" that he was wider than me.

The employee off of south main in tomball Texas refused and had an attitude stating they are not allowed to give what number a lottery ticket is on this is not true as I am a store leader at 7-11 another gas company and we do all the time the guy was very rude and made a comment towards me and was very aggressive and asking what number a lottery ticket is on is not against policy this is how u lose customers very bad

When I joined the rewards program, I asked the rep on the phone if I would lose my reward points if I didn't use them for a while. He said no.

I have not used my reward points and they have decreased from 1.00 to 50 cents. Why?

I have tried to redeem $1 off per gallon reward at several premium Texaco gas station unsuccessfully!! Tried pre-pay in app, pay at pump AND in store which has been most frustrating of alllll!!

I have begged and pleaded with store employees for assistance and every single time I (literally) get dear in headlights stare and shoulder shrug! This is best case as most in store staff react as if I am clueless and trying to scam them.

To add insult to injury, when swiping at pump or prepay in app an authorization for $175-$200 is held on my card for 12 days!!! Is that even legal!?!?!

The fat tatooed woman made my husband feel like a criminal asking for our money back! They were out of gallons and he had to get half gallon as it was.

(Ridiculous 4.50 for a half anyway).

We are NOT going back to this Texaco again!! There are 3 up the street with very pleasant sales people!!!

They said that there was no Chinese guy working. It doesnt matter what color he was he didnt. He took my money and didnt give it back to me.

I was at Texaco oh Ferguson Rd. and Highway 30 and Dallas Texas.

Exit the building and just walk off to my car in a field or something like a piece of urn caught my shoe and I fell to the ground. I have tried to contact the station but cannot get a number my name is Regina Taylor. My phone number is 469-350-**** email address is MSRslt2764@***.com I would appreciate it if someone would call me in reference to this matter please because I cant go over back to the Phill station because I am in pain.

My phone number again is 469-350-****. below are the pictures that I took.

Was charged 43.18 out of my account but my receipt says 21.59. This is ridiculous and doesn't make any sense a

Im not pleased witg the level of customer service i recieved this morning around 8 am. I was told i had to exit the store while on the phone

Use my card at the pump. Got charge 60.02 rather than 25.02! Called the store 3 times no help at all

As far as Im concerned price gouging is horrible its the most deplorable thing that anybody in this world can do and thats exactly what they do because you can go 6 miles south and get gas for $.60 less a gallon.

I went in to purchase chocolate milk and no prices on any shelf refrigerated items. I asked employee and he said owner said if customers need they buy doesnt matter price.

I explained they could get fined because this was gauging and he cynically smiled and said not gonna be a problem.

Well it is a problem! Huge problem when customers have no clue what to pay until the register and if you say no thanks you get rude response of you must not need it really, in America.what kind of service is this?!?!

Advertising first 3 fill ups as $1.00 off, you don't get it you pay full price then can't talk to anyone, every number goes somewhere else. No customer service, no response you just get a run around.